Frequently asked questions

Seats on private jets  —  You can book individual seats on existing shared flights.

Yes, anyone that passes a background screening and ID verification can “Buy as you fly” and purchase Slate Shuttles flights. Non-members have access to competitive market rates on individual seats. However, significant seat discounts, events, as well as access to member-exclusive events, and luxury lifestyle benefits are exclusive to members only .

At this time, Slate Shuttles only accepts wire, ACH, or credit card transactions. We accept Visa, MasterCard, AmericanExpress, and Discover. We are not currently accepting Apple Pay, PayPal, or cryptocurrency transactions.

We offer 24/7 support with our account management team, as well as aviation experts in your region. Please check out our contact page to get in touch.

Yes! Slate Shuttles offers an Apple iOS and Android mobile app for flight booking, trip management, and communication. To download and learn more, please go to our mobile app page here or search Slate Shuttles in your App Store.

Find individual seats on private jets on our website or in the mobile app and book instantly. After booking, you will receive a preliminary itinerary and a catering menu based on how far in advance you book your flight. A seat assignment, tail number, and FBO information are provided on the final itinerary, which is given the day prior to departure.

Each seat purchased on a shared flight is allowed one piece of luggage that weighs up to 50 pounds, which is stored in the luggage compartment, and one personal item such as a briefcase, purse, or backpack, which is to remain under your seat.

Slate Shuttles welcomes Emotional Support Animals (ESA) and Service Dogs (SD) aboard shared flights.  

When flying with your ESA or SD, you must provide the name, breed, and weight of the animal at least 48 hours prior to the date and local time of departure with an up-to-date letter written by a licensed medical professional dated within one year of your scheduled departure date. To meet safety regulations, animals weighing above 25 lbs. are required to occupy their own seat. Please contact us with any questions. 

You do not have to be a Member to use our mobile app or have access to our shuttles. However, seat discounts, events, and other benefits are exclusive to Members only.

Once you download the mobile app, an aviation expert will reach out to answer any questions and walk you through membership options. You can also reach our team day or night by calling +954-869-8796.